Job Openings

 Current Job Postings

You can come into the library to pick up a job application from the Customer Service Desk, or you can download and print a copy here.
Your application must be filled out by hand, not typed, and brought to the library to be considered for a position.

All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Part-Time Customer Service Associate

Job Description:

Reports To: Customer Service Coordinator/Assistant Customer Service Coordinator
Dept.: Customer Service
Classification: Non-Exempt, Part-Time

Salary:

$14.74 an hour

Hours:

16 to 18 hours per week.

GENERAL SUMMARY:

The Customer Service Associate helps assist our patrons, including greeting and directing, registering and renewing library cards, checking-out and returning collection items, sorting books, DVDS, and CDs, answering brief reference questions, and a variety of other tasks associated with a busy circulation desk.

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively in English both orally and in writing.
  • Ability to understand and carry out instructions.
  • Ability to follow the Dewey Decimal system for arranging non-fiction materials.
  • Knowledge of the alphabet system for arranging fiction materials.
  • Ability to learn computer operations.
  • Ability to bend, lift, stoop and carry.
  • Ability to stand for extended amounts of time.
  • Ability to problem solve and think critically in order to provide the best customer service.

CORE COMPETENCIES:

  • Promotes and explains circulation, interlibrary loan procedures, and other information in a customer-responsive manner.
  • Possesses a basic understanding of cash handling procedures.
  • Understands and accurately follows circulation policies and procedures.
  • Demonstrates knowledge of basic computer operations needed to use the library’s circulation system.

*Core Competencies must be understood and met within the 90-Day Probation Period.

EDUCATION, EXPERIENCE AND TRAINING:

  • Must be a High School Graduate with a minimum of one-year work experience.

Send a cover letter and resume by e-mail to:
Thomas Webb
Customer Service Coordinator
twebb@mapld.org
EOE