FAQs
*Preferred forms of ID: a driver’s license or State ID, and a utility bill, postmarked bill, bank statement, voter’s registration card (cannot be combined with driver’s license or State ID), or automobile registration not more than 30 days old with patron’s same current address as on ID or license.
Residents
Residents of Incorporated Matteson:
- Present two forms of identification*
Residents of Incorporated Matteson under 18 years of age:
- May use identification with the family name and address (see above).
- Must also have a signature of a parent or legal guardian who resides in Matteson on the child’s library card application. (Must show proof of guardianship papers).
Non-Residents
Residents of Unincorporated Matteson:
Any household that does not receive a water bill lives in an unincorporated area. Residents of unincorporated Matteson may purchase a library card. The price of a library card is determined by your property tax bill. Please call the library circulation department for details at 708-748-4431.
To Replace a library card:
- Present two forms of identification* to the Customer Service Desk.
- The first replacement card is free after that you have pay $1.00 increments for each card replaced. For example 2nd card $2, 3rd card $3, etc.
If you move, be sure to notify the library of your new address.
To Renew a library card:
Bring your card to the Customer Service Desk along with two IDs*
* Children may bring two forms of identification with the family name and address.
At The Customer Service Desk at the front of the library.
Unlimited
At the front Customer Service Desk or online on your SWAN account online.
50 items
We accept credit cards. You can use your credit card for services at the front Customer Service Desk or at the Administrative Office. But unfortunately not in the computer lab.
Yes, yes, and yes.
Yes, we can register you at the Adult Services Desk.
At The Administration Office. It is $1 per signature.
You can look up materials on the catalog computers in the Adult Services or Youth Services departments. You can also look at our catalog on our website here.
We do not have paper forms but we have a resource that we can print legal forms from. Every form is not on the list.
We do get tax forms, and we will print the first for free, and any other copies will have to be made on our copier at .10 per page. We do not print any instructions out.
No we are not.
We do not reserve computers.
To the front Customer Service desk near the entrance.
Fax service is available at the Customer Service desk. Fee is $1 per page (including the cover sheet).
A library card, ID, or license.
Yes you can. The VHS to DVD Conversion is $10 per tape and must be paid before the tape/DVD is returned, and is nonrefundable. Copying of materials may take up to seven (7) business days to complete. Find all the details here (https://www.mapld.org/services/technology/#)
There are 2 ways that you can borrow a laptop for free with your library card. In-house: You can check out a laptop to use inside the library for 2 hours. Check out from the Adult Services Desk. Outside The Library: You can check out a laptop to take home for 1 week. Check out from the Customer Service Desk.
As long as your library card is a part of the SWAN library system then you may use it to check out materials at The Matteson Area Public Library. You can also get a reciprocal borrowing card if you are not a part of the RAILS.
Yes, we have one in our computer lab, and in order to use it you just need to get a computer from the computer lab attendant.
Yes, it is across from the Adult Services Desk. It is .10 a page and it only copies in black and white. Instructions to use the copier: Put in the amount of money for the number of copies you need, place your documents in the top feeder or lift the top and place your document face down on the glass, tap the copy button on the screen, type the number of copies you need on the number pad, then hit start. Ask the Adult Services Desk for double sided copies, or other options.
Need the answer still.
Across from the Adult Services Desk and next to the copier is a black phone on the wall that only dials out to local phone numbers. Pick it up and hit 8, then
After selecting the Wi-Fi network, you are trying to connect to, the password will be the name of the Wi-Fi network you are trying to connect to, in lowercase.
Check our policies page here to see if our meeting rooms fit your needs and how to obtain one.
Must have the form turned in and paid for at least a week in advance from the date of the event.
Library Meeting Rooms may not be used for private social gatherings or parties.